About this website
This policy describes the current Silk and Silky Carpets website, associated with our United States business serving clients from Sarasota, Florida, and our established Silk and silky Doo business in Montenegro. It explains the information involved when you browse the site or contact us.
The enquiry form
The contact form is currently a demonstration. Details you enter are checked in your browser only. The website does not transmit them to us, store them in a database or save them in cookies or browser storage. A validation message does not mean an enquiry has been sent.
Your browser may offer its own autofill or form-restoration features. These are controlled by your browser settings. Please do not enter payment details or sensitive personal information in the form.
When you contact us directly
If you telephone us or message us on Instagram, you choose what information to share. We use the details you provide to respond to your enquiry, understand your project and discuss products or arrangements with you. Please share only what is needed for that conversation.
We retain direct correspondence as needed to manage the enquiry or customer relationship and meet applicable record-keeping obligations. You can contact us to ask about the information you have shared.
Browsing, cookies and hosting
This application does not use analytics, advertising pixels or marketing cookies. Fonts and visual assets are served with the website, without third-party font requests.
The hosting service may process technical information such as your IP address, browser details, requested pages and request times to deliver and secure the site. Where this preview requires a host-provided sign-in, the hosting provider manages that sign-in, including any authentication cookies, under its own privacy terms.
External services
Instagram links take you to a separate service. Your use of that service is governed by its own terms and privacy policy. Telephone links use your device’s calling application. Silk and Silky does not control those services or their information practices.
Your questions and choices
You may ask us about your personal information or request access, correction or deletion. The rights available and any exceptions depend on the law that applies to your circumstances. We may need to verify your identity before acting on a request.
For privacy enquiries, call +382 67 573 783 (our Montenegro / international line) or use the direct contact options on our contact page. Please avoid sending sensitive information through social media.
Changes to this policy
We will update this page if the website’s information practices change, including before enabling enquiry submissions or adding analytics. The date above identifies the latest update.